Owner help / Returning to your account
Get back to your boat.
Use the same email address and sign-in method you used when you joined. Your public boat record and your private account are separate.
Did you join with Google?
Choose “Continue with Google” on the sign-in page, then select the Google account you used before.
Typing your Google password into the Boat Index password box does not sign you in through Google. Only enter a Google password on Google’s own sign-in page.
Sign inDid you use an email and password?
Use your Boat Index password. If you have forgotten the password, choose the password-reset option on the sign-in page.
Check spam and use the newest requested link. If the email never arrives or the link fails, contact the team. Do not keep creating new accounts to reclaim the same boat.
Ask the team for helpWhat to include when asking for help.
Your account email, the public BR reference if known, the error message and whether you chose Google or a password. Never send passwords, sign-in links or private documents by ordinary support email.
Use the newest email link. If a reset request fails, the page will show the failure.
Worried because your boat has gone? →